Privacy Policy

What Information Do We Collect?

We collect information from you when you register on hirondine.com, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in other site promotions.

When ordering or registering, we may ask you for your name, date of birth, e-mail address, mailing address, daytime phone number, credit card information or other information.

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. We use browser cookies to enhance your experience and gather information about visitors to our websites. Please refer to the "Why do we use cookies?" section below for information about cookies and how we use them.

- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How Do We Use Your Personal Information?

We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, browse the website, or use certain other site features in the following ways:

* To quickly and securely process transactions

* To administer contests, promotions, surveys or other site features

* Screen our orders for potential risk or fraud

* To allow us to better service and communicate with you in responding to your customer service requests; and

* When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services

If you have opted-in to receive Hirondine e-mail, we may send you periodic e-mails from Hirondine If you would no longer like to receive Hirondine e-mail, please refer to the "How can you opt-out, remove or modify information you have provided to us?" section below. If you have not opted-in to receive Hirondine e-mail, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. Please refer to our “How can you opt-out, remove or modify information you have provided to us?” section to do so. 

How Do We Protect Visitor Information?

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to our systems, and are required to keep the information confidential. When you place orders or access your personal information, we use a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above. When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. 

Why Do We Use Cookies?

Cookies are small files that a website transfers to your computer's hard drive through your Web browser (if you allow) that enables the site to recognize your browser and track information about your visit. For example, we use cookies to track the items in your Shopping Cart. They are also used to help us understand your preferences based on your site activity, which enables us to provide you with improved service.

You can choose to have your computer warn you each time a cookie is being set, or you can choose to turn off all cookies. Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. You can still place orders over the telephone by contacting Customer Service at info@hirondine.com.

Do We Disclose the Information We Collect to Outside Parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term "outside parties" does not include website hosting partners and other parties who assist us in operating our website, conducting Tanner Goods' business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Rights of Access, Rectification, Erasure, & Restriction

You may inquire as to whether Tanner Goods is Processing Personal Information about you, request access to Personal Information, and ask that we correct, amend or delete your Personal Information where it is inaccurate. Where otherwise permitted by applicable law, you may send an email to info@hirondine.com or use any of the methods set out in this Privacy Policy to request access to, receive (port), seek rectification, or request erasure of Personal Information held about you by Hirondine. Please include your full name, email address associated with your Account, and a detailed description of your data request. Such requests will be processed in line with local laws.

Although Hirondine makes good faith efforts to provide Individuals with access to their Personal Information, there may be circumstances in which Hirondine is unable to provide access, including but not limited to: where the information contains legal privilege, would compromise others’ privacy or other legitimate rights, where the burden or expense of providing access would be disproportionate to the risks to the Individual’s privacy in the case in question or where it is commercially proprietary. If Hirondine determines that access should be restricted in any particular instance, we will provide you with an explanation of why that determination has been made and a contact point for any further inquiries. To protect your privacy, Hirondine will take commercially reasonable steps to verify your identity before granting access to or making any changes to your Personal Information.

International Users

By using the Site, Hirondine will transfer data to the United States. By choosing to visit the Site, utilize the Services or otherwise provide information to us, you agree that any dispute over privacy or the terms contained in this Privacy Policy will be governed by the laws of North Carolina, United States and the adjudication of any disputes arising in connection with Hirondine or the Site will be in accordance with the Terms.

If you are visiting from the European Union or other regions with laws governing data collection and use, please note that you are agreeing to the transfer of your information to the United States and to Processing of your data globally. By providing your Personal Information, you consent to any transfer and Processing in accordance with this Policy.

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us at info@hirondine.com.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Again, please note that your information will be transferred outside of Europe, to the United States.

How Can You Opt-Out, Remove or Modify Information You Have Provided to Us?

To modify your e-mail subscriptions or completely opt-out of receiving Hirondine e-mail please let us know by emailing us at info@hirondine.com and simply ask us to remove your company, name or account from our email list. Please note that due to email production schedules you may receive any emails already in production.

A Special Note to Parents

We realize that many children (persons under 18) will visit our site, and we therefore encourage children to consult with their parents before submitting any information to any website, including ours. We encourage parents to supervise their children's online activities and consider using parental control tools available from online services and software manufacturers that help provide a child-friendly online environment. These tools can also prevent children from disclosing their name, address, and other personal information online without parental permission.

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Changes to Our Policy

If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. This policy was last modified on December 5, 2024.

Questions and Feedback

We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue. 

Online Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.